Support

We're here to help!

Contact Us

Have a question, feedback, or need help? We'd love to hear from you!

Email Support

aj.flipdesign@gmail.com

We typically respond within 24-48 hours

Frequently Asked Questions

How do I reset my PIN?
If you've forgotten your Parent PIN, you can reset it by signing out and signing back in. During sign-in, you'll have the option to set a new PIN.
How does pet evolution work?
Your adventurer's pet evolves based on "Perfect Days" - days when all daily quests are completed. The pet goes through 7 stages: Egg, Baby, Toddler, Youth, Juvenile, Teen, and Adult. Once evolved, the pet never devolves!
Can I use Questory on multiple devices?
Yes! Questory syncs across all your devices. Simply sign in with the same parent account on each device, and all your family's data will be there.
How do I add another adventurer?
Open the Parent Dashboard (tap the lock icon and enter your PIN), then scroll to "Manage Adventurers" and tap "Add New Adventurer."
Why aren't notifications working?
Make sure notifications are enabled in both the Questory app settings AND your device settings. On iOS, go to Settings > Questory > Notifications and ensure they're turned on.
How do I delete my account?
Contact us at aj.flipdesign@gmail.com and we'll help you delete your account and all associated data within 30 days.
Pro Tip: For the best experience, make sure you're running the latest version of Questory from the App Store!

App Information

Version 1.0.0
Requires iOS 15.1+
Size ~50 MB

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